About TU

Office of Human Resources

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In 2008, the Office of Human Resources launched a unique training, networking, and development program for support staff at area colleges and universities. Modeled after the President’s Leadership Institute at Towson University, the Building Bridges program fosters collaboration and idea sharing between select employees at the Maryland Institute College of Art, McDaniel College, Notre Dame of Maryland University, Towson University, and the University of Maryland, Baltimore County.

Our Administrative Support Staff program consists of a cohort of five individuals from each institution listed above who attend five sessions—one held at each participating institution. Programs begin with a Kickoff session that brings participants and their supervisors together to learn what is expected to complete the program and get to know each other. After the final session, participants, along with their supervisors, will be invited to attend a formal graduation where they will receive a certificate of completion. 

We have graduated seven cohorts from our Administrative Support Staff program, three cohorts from our Supervisor program, and we have held graduate programs that welcome back participants from previous cohorts.  One of the program goals is to keep program graduates engaged.

Want to be nominated?

To be nominated to the program, contact your supervisor.  Your supervisor will let your divisional vice president (including the Provost) know of your interest by June 18th.  Vice Presidents send their nominations to the Training and Development unit of the Office of Human Resources at Towson University or to one of the program coordinators at the other area institutions.

Program Details

Higher education is ever evolving and our support staff play a vital role in our continued success and growth. After conducting two cohorts for support staff, we decided to  conduct a similar needs assessment of our supervisors in 2009.  Upon review, we recognized the same networking limitations and need for skill development for our supervisors.  The same six local higher education institutions that partnered to create the award-winning collaborative cohort program for support staff, partnered to offer another program for supervisors in 2010.

Administrative Support Staff Cohorts

Our sixth Administrative Support Staff program began in August 2013 and concluded in March 2014. Session topics included:

  • Managing Your Strengths
  • Working with You is Killing Me
  • Staying Organized While Balancing Multiple Priorities
  • Customer Service is No Different in Higher  Education than Anywhere Else
  • Personal Influence

Support Staff Cohorts

2015-2016 Schedule and Participants

2014 - 2015 Schedule and Participants

2013 - 2014 Schedule and Participants

2012-2013 Schedule and Participants

2011-2012 Schedule and Participants

2010-2011 Schedule and Participants

2009-2010 Schedule and Participants

2008-2009 Schedule and Participants


Supervisor Cohorts

The third supervisor cohort program concluded in January 2013. The theme of that program was “Managing in Turbulent Times.”  Session topics included:

  • Personal Influence
  • Motivating Employees in a Tough Economy
  • Situational Leadership
  • Project Planning/Management
  • Performance Management/Coaching and Counseling
  • Leading/Coping with Change

Supervisor Cohorts

2012-2013 Schedule and Participants

2011-2012 Schedule and Participants

2010-2011 Schedule and Participants

Due to the specific supervisor needs of each institution, we decided to discontinue the Supervisor Cohort program.  Please contact your institution's program coordinator for training and development opportunities for supervisors.


Program Alumni

Program graduates have been invited back to continue their professional development. They also have the opportunity to reconnect and meet cohort members from the past few years. We are currently working on an event for 2015.


In tough economic times like these, collaborating with area colleges and universities is a great way to implement programs with little cost, but high return on investment! 






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